Director of Design

We are ThinkShout, a Portland-grown, certified B Corp dedicated to delivering exceptional web development, design, user experience, and strategy to the nonprofits and forward-thinking organizations that inspire us. We are looking for a Director of Design to manage our growing team of creatives and lead our design practice. As Director of Design, you will focus on improving our approach to UX and UI, building more effective processes that result in exciting outcomes for our team and clients. Together with the team, you will be instrumental in developing an innovative, open, and exciting space for design and ThinkShout.

Your creative work and approach must be demonstrably rooted in anti-racist practices, and your experience, either lived or professional or both, should show a strong commitment to justice of all kinds.

What We’re Looking For:

  • Ability to strongly advocate for the importance of design internally and externally.
  • An ability to mentor, lead, manage and cultivate a growing team of highly experienced designers who are working across multiple client projects at a time
  • Someone who can provide creative direction for the team and oversee the quality of all concepts and projects.
  • Experience leading and executing creative deliverables for complex digital platforms, including all critical UI/UX components
  • Dexterity with design programs including Figma, Sketch, and Adobe Creative Suite
  • General understanding of WordPress and/or Drupal as well as how designs are applied in HTML and CSS
  • While experience in working with nonprofits is not required, we are looking for someone with a demonstrated history of advocating for equity

How You’ll Spend Your Time:

  • Leadership: You’ll set the vision, direction, and cadence for our design team’s day-to-day work and longterm goals. You’ll oversee the quality of our design service offerings for the company, represent our team during sales pitches, and partner with our director team to consistently move ThinkShout forward in our mission of building a curious, transparent, inclusive, optimistic, and compassionate company.

  • Process Innovation: You’ll prioritize improving ThinkShout’s design process with a specific focus on streamlining how we design for efficient front-end development. You’ll team up with a front-end lead to significantly increase collaboration between front-end and design during the creation of design comps with a goal of implementing designs more efficiently and reducing the amount of time needed for quality assurance and acceptance testing.

  • Service Offerings: You’ll define, build, and maintain design service offerings for ThinkShout’s client work, which could include any design deliverable within a client’s ecosystem, eg, design systems, creative direction, asset libraries, style guides, brand strategy, and more.

  • Management & Cultivation: You’ll pay close attention to what design team members need to be successful and provide crucial mentorship and guidance. You’ll celebrate growth and offer constructive feedback that is foundational to a trusting, transparent, and caring team. You’ll identify areas of growth that best serve our team and our clients towards agency goals and ensure that we are skilled and staffed to fulfill those needs.

  • Client Work: This role will mostly focus on team, company, and community leadership, but you’ll also lead design for select clients and support our team on production work when necessary.

  • Community Engagement: You’ll build ThinkShout’s creative voice beyond the boundaries of our company, presenting at conferences, engaging in community events, and developing relationships with other thought leaders who are leading with anti-racist practices and working to put people and the planet first.

The Fine Print

We welcome applications from candidates across the country. We work hard to maintain 40hr work weeks, and we support flexible schedules.

The salary band for this position is $105-125K. In addition, we offer a comprehensive benefits package, including:

  • Health insurance with dental, vision, and alternative care
  • Company funded Health Reimbursement Account
  • Matching 401k
  • Life insurance and short term disability insurance
  • Paid Family and Medical Leave
  • 32 days of PTO annually, including holidays
  • Paid sabbatical after 5 years with the company
  • Professional development funds
  • Good management support and a well thought-out yearly review process

ThinkShout is made up of people with a variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We recognize that our company isn’t as diverse as it should be and we’re trying to change that. If you aren’t sure whether you qualify, please apply anyway. We would much prefer to have an extra application to consider than for you to screen yourself out. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better ( with subject line “Director of Design- Accommodations”). We're happy to accommodate.

Next Steps

Please submit a resume (no more than 2 pages) in PDF format. We request that you do not submit a cover letter. In its place, we have a few questions for you to answer in the job application. These questions help us learn more about you and are an integral component of the interview process.

If you are selected to move forward, here’s what you can expect:

  • Round 1 is a 25-minute screening call
  • Round 2 is a 55-minute panel interview
  • Round 3 is a 55-minute finalist interview

We are looking to fill this position for a November start date.

Please note that candidates must reside and be eligible to work in the United States.

Apply now