Director, Product Design

We’re Tasktop, the only Value Stream Management company that transforms traditional businesses into high-performing tech companies. Our Value Stream Management (VSM) platform has enabled our customers to dramatically reduce their time to market and increase the velocity of software development.

We’re seeking a Director, Product Design to join our team in the USA or Canada. Reporting into our Chief Product Officer, the Director of Product Design will be responsible for leading our design strategy, our UX team, and User Research team within the Product Development organization. Our ideal Director of Product Design is bold, collaborative, data-driven, creative, and a resourceful leader who brings key experiences to the role - as we create a unified customer experience across our value stream management platform. Our ideal candidate should have previous experience working with agile development teams driving and executing on a design-centric approach to development.

Who You Are

  • IQ with EQ. Smart, humble, and empathetic
  • Bold. Not afraid to propose big bold ideas and champion them throughout the company
  • Big picture and attention to detail. You enjoy thinking at the level of the forest, the trees and down to the leaves on the trees
  • Have a strong sense of teamwork and put the customers’ needs first
  • Driven and excited about the challenges of a fast-paced, innovative software startup-like environment

What you'll do:

  • Directly shape all interactions that customers and users have with Tasktop’s digital products
  • Work closely with the Chief Product Officer and the VP of Product Strategy and VP of Engineering, you will be responsible for design across all Tasktop digital products
  • Creation and continuous refinement of personas across all Tasktop products
  • Partner closely with the product and engineering leaders and teams to create and align a product strategy that supports our users’ needs, and ensures that research, UI, UX, concepting, prototyping, and testing are integrated in every step of the product and development roadmap
  • Apply deep understanding of user research to ensure that what gets built solves real user problems in a way that is simplistic, intuitive, consistent and seamless for all experience levels
  • Oversee and guide rapid, iterative conceptual designs across Tasktop’s digital products
  • Conduct regular design reviews, elevating designs with every session
  • Recruit, build, lead, grow, and retain a world-class team of Product Designers and UX Researchers
  • Orchestrating and delivering customer-focused product experiences within enterprise software at scale
  • Lead by example and participating in all stages of the product design and development lifecycle, including generative research, concepting and definition, prototyping, UI design and testing
  • Partner with product and engineering to create a clear vision on how to make Tasktop a category leader in Value Stream Management Platform SaaS software for design, UX, and design culture

Skills, Knowledge and Expertise:

  • 8-10 years design and user experience leadership, ideally with a blend of experience in complex, cloud-native software products and consumer products
  • Extensive experience in interface design, research, and new product development in a growth-oriented product-driven company
  • A track record of distilling complex, business objectives into design-driven product solutions
  • Establishment and measurement of customer-facing metrics
  • Passionate advocate for the user's perspective across all development phases, using their perspective to guide effective communication with cross-functional stakeholders and executives

Benefits

As a Tasktopian, you’ll join our global team of diverse individuals that aim to continually learn and value work/life balance. In addition to a competitive salary package, you will enjoy:

  • Hybrid work environment for positions in close proximity to the Vancouver or Austin office
  • Recharge Days: 5 company-wide paid days off per year to recharge and relax
  • Standing desk allowance and yearly fitness allowance
  • Maternity & Parental Leave Top-Up Program
  • Paid Volunteer Hours (8 hours)
  • Paid COVID-19 Leave (up to 2 weeks)
  • Flexible work hours/environment

Diversity and caring for each other are two of our key values and we’re proud of Tasktop’s community of mutual respect and trust. We know that diverse teams perform better and foster environments of belonging and inclusion. Tasktop provides the space to do the best work of your life!

Do you want to join the movement?? We would love to hear from you! Apply today!

Apply now